Security vs. Convenience
We often think of “conflict” in terms of scheduling problems or clashing ideas. However, conflict is also defined as “an opposition of interests” and “incompatibility of one idea, desire, event or activity with another”.
Conflicts between security and efficiency exist because they were implemented with little consideration for the operations they are securing. For example, new locks are often added after vulnerabilities were exploited such as after a burglary. Not surprisingly, this piecemeal approach solved one problem (fewer burglaries when bars were installed on windows) but created another (lost business because unsightly and uninviting bars also deter customers). While the bars may have reduced the appeal for burglars, they also had a negative impact on customers, therefore reducing profits.
Another reason that security measures create conflict in businesses is because they are generally designed to correct a specific vulnerability instead of to maximize business functionality. For example, locking all classroom doors inside a school may seem like a great way to protect children, but frequent interruptions to open doors impede the learning process.
At Safelutions, we reinvent security in a way that eliminates conflict. We design custom security programs that harmoniously integrate your staff, your customers, your operation and your safety.
Call me after reading this article to share your frustrations with your current security measures. Together, we will identify at least three ways to improve efficiency, employee satisfaction and profits through improved security practices.
Mark Dainty, CEO